POLICY
. . . understandable . . . have a nice day . . .
Cancellation Policy
Reservations are required for all our events and fees are collected at the time your reservation is confirmed. We provide a reasonable time window prior to the reserved time for changes or cancellations with reduced or no fees. ▲
CANCELLATION POLICY
Data Privacy
We retain a small amount of information to service your account. This policy describes the ways we collect, store, use and protect your personal information. You accept this policy when you use our services. ▲
DATA PRIVACY POLICY
Web Site Cookies
A cookie is a small piece of text sent to your browser by our website as you visit. It helps our site recognize you and your preferences which can make the site more useful to you and make it easier to visit and navigate. ▲
COOKIE POLICY
Pickup Parties
Pickup Parties are a social events held four times throughout each year. Attendance is offered to wine club members who choose to collect their quarterly wine club shipments in person from our Healdsburg tasting rooms. ▲
PICKUP PARTY POLICY
Event Agreements
With over 25 years of experience we know what it takes to run a successful event. The terms and conditions in our event Agreement will assure you that we will also make your event an outstanding success. ▲
EVENT AGREEMENT
Copyright & Trademark Notice
The effort we have expended to create our offerings, tastings, recipes, wine names, web site names, products and services has intrinsic value both to our customers and to us. Success doesn't count unless you earn it fair and square. ▲
TBA POLICY
Special Dietary Requirements
In creating recipes for our events we also cater to special dietary requirements. It’s our goal to make sure all our guests have a great meal, correctly paired with our great wines, confident that the food agrees with their diet. ▲
DISCUSS SPECIAL DIETARY REQUIREMENTS
Satisfaction or Replace Policy
Licensed to ship wine to virtually every state we have strategies to tackle everything from confusing regulations to unpredictable weather. Your wine arrives in great condition and is backed by our "satisfaction or replace" policy. ▲
REVIEW SHIPPING FAQ