WINE CLUB FAQ
Williamson Wine Club
Wine Club Membership Details
Everything you need to choose your wines, manage your shipments and enjoy more of Williamson.
MEMBERSHIP MADE PERSONAL
Williamson membership is designed around the wines you enjoy—not a box chosen months ago by someone else.
Before each shipment, we email you our selections and a broad list of alternatives. Keep our choices, select your own wines or ask us to help. You may also change quantities, delivery arrangements and preferences as your needs change.
Every bottle connects naturally to the Williamson table, with recipes, cheese and spice pairings, culinary events and personal service from people who know our wines.
MEMBERSHIP AT A GLANCE
- Choose your own wines
- Four regular shipments each year
- 3, 6 or 12 bottles per shipment
- Member pricing on additional wine orders
- Pickup or delivery options
- $35 shipping for up to 12 bottles
- Recipes and food-pairing ideas
- Personal assistance when you need it
CHOOSING YOUR WINES
Can I choose the wines in each shipment?
Yes. Before each shipment, we email you our proposed selections and a broad list of available alternatives. You may keep our choices or personalize the shipment with wines from across the Williamson portfolio.
Choose different wine styles, return to familiar favorites or try something entirely new. Your choices can change from one shipment to the next.
What if I do not know what to choose?
Choose Surprise Me and tell us whether you prefer red, white or a mixture. We will assemble your first shipment and help refine future selections as we learn what you enjoy.
You may change your wine preferences at any time.
Email us for personal assistance or call 707-433-1500 .
Can I request a particular wine or style?
Certainly. Tell us if you prefer Cabernet, Bordeaux, Rhône or Burgundy-inspired wines, sparkling wines, whites, reds or a mixture.
If you have a particular favorite, we can include it whenever it is available. These are California wines, grown in Napa and Sonoma, with their style influenced by the great European traditions.
What wines will I receive?
Your shipment is based on the membership level and wine preferences you select. Regular Club shipments contain Williamson Icon wines—never unknown labels or secondary brands.
If we choose to include a higher-priced Reserve wine in a regular shipment, we adjust its price so the shipment does not cost more than expected.
ICON, RESERVE AND LIBRARY WINES
How are Williamson wines classified?
ICON WINES
Icon wines form the heart of Williamson membership. They are small-production, terroir-driven wines made from vineyards across Napa and Sonoma and offered to members with the benefits of Club pricing.
RESERVE WINES
Reserve wines are made in limited quantities when the vintage and fruit give us the opportunity to create something exceptional. They are built for the table today and, when patience permits, for further time in the cellar.
Reserve wines are not normally included in regular Club shipments. Members may join the Reserve Club or add one Reserve wine to each regular shipment through the Cellar Club.
LIBRARY WINES
Library wines are limited quantities of selected vintages held in our temperature-controlled cellar while they develop with age. They are not included in regular Club shipments, although applicable member pricing benefits still apply.
COST, PRICING AND SHIPPING
Is there a fee to join?
There is no separate membership fee. Your payment method is charged for the wine in each shipment, together with any applicable tax and shipping.
The cost of each shipment depends on your membership level and the wines you select.
Does my member pricing apply to additional orders?
Yes. Members receive their applicable Club pricing on additional wines purchased through our website or at the winery.
When a purchase qualifies for a higher quantity discount, we apply the appropriate benefit.
How much does shipping cost?
Wine Club members pay a flat $35 ground-shipping fee for a partial or complete case of up to 12 bottles shipped to an eligible address in the contiguous United States.
The same shipping benefit applies to regular Club shipments and additional qualifying wine orders.
What if no one is available to sign for my delivery?
Wine deliveries require the signature of an adult aged 21 or older. Carriers cannot leave wine unattended at the door.
We can help arrange delivery to a business address or an approved carrier pickup location where an adult can accept the shipment. Contact us before shipping if you would like help choosing the best arrangement.
PICKUP AND SHIPMENT CHANGES
May I pick up my wine instead of having it shipped?
Yes. Members may collect their wines during the quarterly pickup periods.
Pickup parties are held during regular Club-release months and include a seated lunch paired with the wines of the quarter. Reservations are required.
Please collect your wines within the stated pickup period. Limited wines may no longer be available if pickup is substantially delayed, in which case we may need to provide a comparable replacement.
May I pause or skip a shipment?
We understand that cellars fill, people travel and life occasionally rearranges the furniture.
Contact our Membership Team before your shipment is processed. We will explain the available options for changing, delaying or pausing a shipment while preserving your membership history whenever possible.
What is the “Satisfaction or Replace” policy?
If you experience a problem with one of our wines, please tell us. We will include a replacement in your next Club shipment.
Wine should bring pleasure to the table. If something is wrong, we want the opportunity to make it right.
FOOD, RECIPES AND EVENTS
How do I find the recipes and pairings?
Our culinary team develops recipes, spice ideas and cheese pairings for the wines in each quarterly release.
Before each shipment, we email members a link to the current release information. You can also search our complete recipe collection whenever you are wondering what to cook—or what to open.
How will I hear about member events?
We announce upcoming events by email and publish them on our Events page.
Events may include pickup parties, Friday lunches, Happy Hour, special dinners, wine-and-food experiences and Williamson travel.
May members bring guests to events?
Guest policies vary by event. Some experiences are reserved exclusively for members, while others allow members to bring a limited number of guests for an additional charge.
The invitation or event description will explain the applicable guest policy.
CHANGING YOUR MEMBERSHIP
How do I suspend or cancel my membership?
Please contact our Membership Team before your next shipment is processed. We may be able to adjust or suspend your membership if you simply need some time.
Cancellation requests must be submitted by email so we have a written request from the member responsible for the account.
May I rejoin after cancelling?
You may ask to rejoin, subject to membership availability and the Club terms in effect at that time. Because production is limited, we cannot guarantee that every former membership level will remain available.
Contact our Membership Team and we will explain the current options.
STILL HAVE A QUESTION?
Talk to a real person who knows the wines, the Club and how to make membership work for you.