Welcome to GrapeGears
Create a personalized experience for each customer interaction.
Built by winery owners to run their own winery GrapeGears delivers end-to-end sales and marketing visibility for your interactions with customers across every touch point – Tasting Room, Wholesale, eCommerce, Wine Club Memberships, Events and Social Media.
☑ POS sales ~ Direct to consumer and wholesale . . .
☑ CRM ~ Customer Relationship Management . . .
☑ Website ~ Wine Database, Events Calendar, eShop, Blog . . .
☑ eCommerce ~ eMarketing, Search Engine Optimization, Affiliate Marketing . . .
☑ Order Processing ~ Workflow, Intelligent Background Processes . . .
☑ Marketing ~ Direct Marketing & Social Media Marketing . . .
☑ Calendar System ~ Events, Reservations, Ticket Sales, RSVP, Staff Schedules . . .
☑ Wine Club Management ~ Unlimited Clubs, Allocations, Auxiliary Clubs, VIP Customers . . .
☑ Multi Location Inventory ~ Real Time Updates, Reorder Threshold, Whole-of-Life Visibility . . .
☑ Reporting ~ Real-Time Reporting, Print, Excel, Data Exports, Analytics . . .
☑ Technology ~ Security & Reliability . . .
☑ Engagement & Implementation ~ Data Conversion, Staff Training, After-Sales Support . . .
☑ Support ~ Post-Implementation Support, New Staff Training, System Changes . . .